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Resources for carriers

Plain-English guides to the business side of trucking: how dispatching works, what to prepare, and the terms you will hear from brokers.

All resources

4 resources

Basics· 5 min read

What does a truck dispatcher do?

A truck dispatcher finds and books freight for a carrier, negotiates rates with brokers, plans loads around the driver’s hours and home time, and handles the communication and paperwork that keep each load moving. An independent dispatcher works for the carrier, not the shipper or broker.

Getting started· 4 min read

How to prepare for a dispatch consultation

Before a dispatch consultation, have your operating authority details, insurance certificate, equipment specifications, preferred lanes, home-time needs, and minimum acceptable rate ready. Having these ready makes the conversation specific and gets dispatching started sooner.

Business· 4 min read

Understanding rate per mile and deadhead

Rate per mile (RPM) is the load’s pay divided by miles. The honest version divides by all miles, including deadhead: the empty miles driven to reach the pickup. A load that looks strong on loaded miles can be weak once deadhead is counted.

Glossary· 6 min read

Trucking dispatch glossary

Plain-English definitions of the terms carriers hear most often from dispatchers and brokers, from BOL and POD to TONU, detention, and factoring.

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