Dispatch service
Paperwork support
We organize the documents that keep loads moving and invoices paid: rate confirmations, bills of lading, proof of delivery, and carrier packets.
In short
We organize the documents that keep loads moving and invoices paid: rate confirmations, bills of lading, proof of delivery, and carrier packets.
What paperwork support includes
- Collecting and filing rate confirmations, BOLs, and PODs for each load
- Preparing documents for invoicing or submission to your factoring company
- Keeping your carrier packet documents current
- Reminding you when documents such as insurance certificates need updating
What you decide
- Your invoicing method or factoring company
- Who receives copies of documents
Which documents matter most?
| Document | What it is | Why it matters |
|---|---|---|
| Rate confirmation | The agreement between carrier and broker for one load | Sets the rate, accessorials, and terms you will be paid on |
| Bill of lading (BOL) | Shipping document issued at pickup | Describes the freight and is signed at pickup and delivery |
| Proof of delivery (POD) | Signed BOL or receipt at delivery | Usually required before payment is released |
| Carrier packet | Authority, insurance certificate, W-9, and similar documents | Required before a broker can book you |
Getting paid faster
Missing or unclear paperwork is a common reason for delayed payment. Sending a complete set of documents promptly after delivery is one of the simplest ways to keep cash flow steady.
Equipment this applies to
Paperwork support works across equipment types, with different priorities for each:
- Dry Van dispatch: high competition, high volume.
- Box Truck dispatch: size and liftgate.
- Hotshot dispatch: weight ratings.
- Flatbed dispatch: securement and tarps.
Questions about paperwork support
Do you handle billing and collections?
The scope of invoicing support is confirmed during your consultation. Payment terms are always between you and the broker or factoring company.
Last updated
Ready to talk through your operation?
Tell us about your truck, your lanes, and your goals. We will follow up to discuss how dispatch support could work for you.